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Privacy Policy

Privacy Policy

How website enquiries and related information are handled by Kajang AC.

Policy Summary

Kajang AC uses contact and service details to understand and respond to aircond enquiries. Website hosting or form tools may process technical data needed to provide and protect the site.

This Privacy Policy describes how Kajang AC handles information connected with use of kajangaircondservice.my and enquiries about aircond services. It applies to information submitted through the website or sent to the business using the contact details published on the site.

Information provided in an enquiry

A contact form or email may include your name, email address, other contact details you choose to provide, service location, property type, and information about an air-conditioner or requested service. Please share only information relevant to the enquiry. Do not submit payment card details, passwords, government identification numbers, or other sensitive information through a general contact form.

Kajang AC uses enquiry information to understand the request, ask relevant follow-up questions, communicate about aircond servicing or another requested service, and consider a practical next step. The information is not intended for unrelated marketing. Sending an enquiry does not itself establish an agreement to carry out work.

Technical data and cookies

When a website is visited, the web server or hosting provider may process technical information such as an IP address, browser and device details, pages requested, and the time of a visit. This information can support website delivery, security, and troubleshooting. The site may use cookies or similar browser storage for essential site functions or, if enabled, measurement features. Browser settings can allow users to manage or block cookies, though some site features may not work as intended.

Service providers and information sharing

Website hosting, email delivery, form processing, security, or site measurement may involve third-party providers that process limited information to provide their tools. Those providers operate under their own terms and privacy practices. Kajang AC does not sell enquiry information. Information may also be disclosed where required by law or where reasonably necessary to protect the website, the business, or another person's rights.

Retention and choices

Enquiry details may be retained for as long as reasonably needed to respond, keep a relevant business communication record, address a dispute, or meet a legal obligation. Technical logs may be retained according to the hosting or security provider's practices. You may ask about, correct, or request deletion of personal information by contacting [email protected]. Some records may need to be kept where a legal or legitimate record-keeping need applies.

Websites and service providers can transmit or store information using systems located in different places. No online transmission can be described as completely risk-free. This policy may be updated when website practices or applicable requirements change; the version published on this page is the current notice.

Questions about this policy

For a privacy question or request about personal information, email [email protected].

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